Privacy Policy

Last updated: 2nd of April 2026

This Privacy Policy explains how Snail ("Application", "Service") collects, uses, and protects information when you use the application operated by Hanna Rynkov, a sole proprietor operating in Israel ("Operator", "we", "us", "our").

By using Snail, you agree to the collection and use of information in accordance with this policy.

1. Overview

Snail is designed as a local-first application.

• Clipboard data is stored locally on your device
• Snail does not collect or store your clipboard content on its servers
• Only minimal data required for account functionality and application improvement is collected

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address

This information is used solely for authentication and account management.

2.2 Device Information

To support functionality and improve the Service, we may collect:

• Device identifier (device ID)
• Operating system type (e.g., macOS, Windows, Linux)
• Operating system version

2.3 Usage and Telemetry Data

We collect anonymized or pseudonymized telemetry data, including:

• Application version
• Feature usage (e.g., interactions with clipboard history, AI features)
• Error logs and crash reports

This data is used to:

• Improve performance and stability
• Identify bugs and issues
• Understand feature usage

Telemetry does not include clipboard content.

2.4 Clipboard Data

All clipboard data (text, images, etc.) is:

• Stored locally on your device
• Encrypted
• Not transmitted to our servers

3. How We Use Information

We use collected information to:

• Provide authentication and account access
• Maintain and improve the Application
• Diagnose technical issues
• Develop new features

4. AI and Third-Party Services

Snail may integrate with third-party AI providers to process user requests.

When using AI features:

• Data may be sent to third-party providers
• This data is shared only when the user initiates such actions

We do not control how third-party providers process your data. You are responsible for reviewing their privacy policies.

5. Data Storage and Security

• Clipboard data is stored locally and encrypted
• Account and minimal system data are stored on secure servers
• We implement reasonable technical and organizational measures to protect data

However, no system is completely secure.

6. Data Retention

We retain:

• Account data for as long as your account is active
• Telemetry data for as long as necessary to improve the Service

We do not retain clipboard content on our servers.

7. Account Deletion

You may request deletion of your account at any time by contacting:

support@getsnail.app

Upon request:

• Your account data will be deleted
• Associated backend data will be removed

Some minimal data may be retained if required by law.

8. Your Responsibilities

You are responsible for:

• Managing sensitive data copied to your clipboard
• Configuring exclusion settings within the Application
• Deciding what data to share with third-party AI providers

9. Children’s Privacy

Snail is not intended for use by individuals under the age of 16.

We do not knowingly collect personal data from children.

10. International Use

Snail is operated from Israel.

By using the Application, you acknowledge that your information may be processed in Israel.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be reflected by updating the "Last updated" date.

Continued use of the Application constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy, contact:

support@getsnail.app